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Based Knowledge Base
powerKNOW 1.2
powerKNOW is a web-based Knowledge Management Solution to save and share knowledge. Create your own Knowledge Base or Document Management System. It is very effective in managing different forms of existing Knowledge or creating new KnowHow. Critical and valuable Knowledge of an organization can be saved, structured, shared and transferred back into the business processes.Retrieval of Knowledge and Information can be significantly speeded up.
Released: 2005-08-23
License: $1190.00
Publisher: KLV GmbH
Language: English, German
Platform: Windows
Requirements: Microsoft .NET Framework 1.1, Internet Information Server, Microsoft SQL Server 2000 (or newer) or M
Install: Install and Uninstall
ManageEngine SupportCenter Plus 6.5
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
Released: 2007-11-27
Last Updated: 2008-06-02
License: Freeware
Publisher: AdventNet Inc
Language: English, Chinese, ChineseSimplified, ChineseTraditional, Dutch, French, German, Japanese, Portuguese, Spanish
Platform: Windows
Requirements: P III 1Ghz & more, 256 MB RAM
Install: Install and Uninstall
Help Desk for IIS 2.0
Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no additional software other than a web browser. Help Desk for IIS gives you the ability to improve the productivity of your IT service team. It keeps your company organized and efficient.
Released: 2007-07-06
License: $199.00
Publisher: MIS Utilities
Language: English
Platform: Windows
Requirements: Installed and run Microsoft Internet Information Services
Install: Install and Uninstall
KnowledgeBase Deluxe 2.9
KnowledgeBase software for Windows: database management system with ready to use KB database solutions. KnowledgeBase Deluxe allows you to gather, organize, and manage information about all your frequently asked questions, product specification, product troubleshooting, service and support documents. KB Organizer Deluxe is easy to use and very intuitive. Use database solution included in the software or build your own with Designer.
Released: 2007-11-27
Last Updated: 2007-11-23
License: $75.00
Publisher: PrimaSoft PC
Language: English
Platform: Windows
Requirements: 32MB Ram
Install: Install and Uninstall
2004 kManager - Knowledge Management System 2004
www.kManager.com: Knowledge management software that integrates multiple knowledge management functions on a single platform. It is a core business application that complements other office applications. Two distinguishing factors set it apart from its competitors: (1) A level of integration and a set of features that replaces the need for multiple collaborative applications, and (2) A low total cost of ownership.
License: $499.00
Publisher: kManager.com
Language: English, Spanish, French, German, Italian
Platform: Windows
Requirements: Typical Java web server
Install: No Install Support
Relata Enterprise 1.1
Web-based knowledge worker automation (KWA) and customer relationship management (CRM) software for contact management, account management, scheduling, goal and outcome management, blogs, file sharing and more. Increase productivity. Full data sharing and synchronization support.
Released: 2006-10-11
License: $199.00
Publisher: Stratabase
Language: English
Platform: Windows
Requirements: Apache, MySQL and PHP
Install: No Install Support
Polar Help Desk Free 4.1
Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.
Released: 2007-04-02
Last Updated: 2007-05-01
License: Freeware
Publisher: Polar
Language: English
Platform: Windows
Requirements: Server Requirements: Windows 2000 (IIS 5.0) or Windows XP (IIS 5.1) or Windows 2003 (IIS 6.0), Micro
Install: Install and Uninstall

Polar helpdesk not working after installation Hi,

After installing Polar help desk successfully, the application fails to load , i have checked iis port everything seems to...

Instant Knowledge Base 1.0
Instant Knowledge Base is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Your knowledge base is fully searchable, using our state of the art search technology. Perfect for Help-Desk applications and perfect for anyone who wants to track information that can be searched.
Released: 2008-03-17
License: $29.99
Publisher: PC Experts
Language: English
Platform: Windows
Requirements: Windows XP, 2003, Vista
Install: Install and Uninstall
Adventnet ManageEngine ServiceDesk Plus 5.5
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
Released: 2007-11-27
License: Freeware
Publisher: AdventNet Inc
Language: English
Platform: Windows
Requirements: P III 1Ghz and above, 256 MB RAM
Install: Install and Uninstall

Good but Request ID issue. I think the product is good and provides a very communicative system between a client and support desk. I have a few issues with the Request ID (I...

Manageservice engine plus Is good to trial and helpful for me that working as purchasing so I am more consistent with my work

Auscomp IT Commander 5.9.337
An award winning multi-language web based support solution for small to medium sized businesses to manage and deflect up to 80% of your incoming support inquiries. Features include a web self-service knowledge base, a trouble ticket system, account management capabilities and full MS Outlook integration. The complete web based solution you need to provide the level of service staff and customers have come to expect in the new economy.
Released: 2006-07-24
License: $295.00
Publisher: Auscomp
Language: English, Portuguese, Swedish
Platform: Windows
Requirements: Web server. http://www.auscomp.com/itcommander_requirements.html
Install: Install and Uninstall
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